Please do not hesitate to reach out to firstname.lastname@example.org at any time if you are unhappy with your order.
All sale items, items purchased with a coupon and / or a discount code cannot be refunded or exchanged. All sale items are final sale.
Our policy lasts 14 days from shipping date for jewelry and candles only. All other items (In BE.HOME section is Final Sale). If 14 days have gone by since your shipping date, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be:
- unused and in the same condition that you received it.
- It must be in the original packaging.
- must be a handmade jewelry item or handmade candle.
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded.
Any item that is returned more than 14 days after purchasing date will not receive a refund.
ALL BE.HOME items are final sale. No refunds or exchanges are available for these items.